Shipping

All gift products are available for shipping within the United States. We ship using USPS and you can select your preferred shipping method at checkout. 

Please allow 2-5 days for processing your order. You will receive a confirmation and tracking number via email after your order is shipped.

Returns

All gift and flower sales are final. If you have any issues with your order upon receipt please do not hesitate to contact us at hellohemlockhouse@gmail.com and we will work with you to rectify any trouble.

Damages

Shipping damages must be claimed within 24 hours of receiving the package. All packaging must remain intact and be well documented in order to claim insurance. Please email damage claims to hellohemlockhouse@gmail.com.